Checking account Making/receiving payments, sending money
USAA Savings Bank account or service department,
Checking account Making/receiving payments, sending money Virginia
1. Electronic Payments status is complete but the funds are not subtracted from the current balance creating an account out of balance condition. 2. Some payments are completely removed from the account ( scheduled payments, completed payments and account details ) while in process resulting in an account out of balance condition.
USAA Savings customer in Virginia
May 22, 2015
* Source: CFPB Complaint Database
USAA Savings response to complaint:
Closed with explanation
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