USAA Savings Bank Account Or Service Complaint

USAA Savings Bank account or service department,

Checking account Using a debit or ATM card Mississippi

I contacted USAA bank to dispute a charge after I found a company failed to due work as promised and after having to pay another mechanic for same work I asked for a refund. USAA so called investigation failed to take other mechanic information or even listen to audio recordings between me and company where they admitted wrong doing