Retrieval-Masters Creditors Bureau, Inc. Debt Collection Complaint

Credit card False statements or representation attempted to collect wrong amount

Retrieval-Masters Creditors Bureau, Inc. Debt collection department,

Credit card False statements or representation Attempted to collect wrong amount South Carolina

On -/-/- my wife and I had dinner at the - in - - Utah. We arrived at - and departed around -. We parked our rental vehicle in a public garage across from - where the - leases parking space for free courtesy parking. Its spaces are clearly marked ; we parked in - spaces which are clearly identified. We left the country around - - and returned around - -. In our mail was a letter from - requiring $100.00 payment for a parking violation from - - -. Payment was demanded by -/-/- which had already passed. The notice date was -/-/- ; however, we had not received it when we left the country on - -. The - notice contains no copy of a ticket. There was no ticket on our vehicle when we left the garage. - patrons do not need to show a receipt or check in with an attendant. The ticket was posted for -. We could have left earlier or later but there was no ticket or we would have returned to - to have the manager deal with it. I called and emailed - using information from the -/-/- notice and


- - so the representative appeared sympathetic to my claim. I drafted a detailed letter Exhibit C with additional exhibits -, - and D. Please review that letter for more details on the situation. In - I received notice from - - that the $100.00 debit was not going to be charged to my account ( - ). This week I received a collection demand from Retrieval-Masters Creditors Bureau ( Exhibit A ) for $120.00. The $35.00 amount, which would have been on a parking ticket, had it been placed on my windshield has gained in value from $100.00 at - to $120.00. Again there is a reference to an event but no documentation. In terms of Company information I want to start with - - of -. - covered on Exhibit - of the C - exhibit, a - newspaper reported that more than - people who used - - will qualify for a refund '' in $2.00 - settlement. '' In Exhibit - a - newspaper wrote - - was accused of issuing unwarranted tickets in private lots. '' The article in detail chronicles many owners who did n't park in the lots and never actually physically received tickets were nevertheless billed anyway. Please review my - letter and Exhibits for more details. Now I want to review issues with -. - sent a letter which demanded I pay a fine with an additional process fee with no proof ( ie., no copy of a ticket ) and no opportunity to challenge the ticket. It states, Per your rental contract with -, you are responsible for all fines, penalties and processing fees related to any and all violations. '' I checked my - Confirmation which has the - regulations, and that language is not in there. Further, if the language is in there, it is wrong because it waives due process rights.

Retrieval-Masters Creditors Bureau, Inc. customer in South Carolina
May 21, 2015

* Source: CFPB Complaint Database

Retrieval-Masters Creditors Bureau, Inc. response to complaint:
Closed with explanation

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Contact Retrieval-Masters Creditors Bureau, Inc.

http://www.retrievalmasters.com/
(800) 666-8097
[email protected]
4 Westchester Plaza  Suite 110
Elsmford NY 10523

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