Genesis Lending Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer

Genesis Lending Student loan department,

Non-federal student loan Dealing with my lender or servicer California

Hello, I was student at - college and school was closed before I got to grauduate. I applied for loan discharge with - and those loans are supposed to be forgiven soon but I still have a balance with genesis lending about - $ and I was told that I am responsible for this loan even if my school closed on me. I think this is unfair, I suffered enough already, waisted 2 years of my life and now I have to start all over again and have to repay closed school balance. Genesis lending loans have to be forgiven too.

Genesis Lending customer in California
May 20, 2015

* Source: CFPB Complaint Database

Genesis Lending response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Genesis LendingComplaint HistoryComplaints1/20143/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201512/20151/20163/20164/20165/20166/20168/20169/201610/20161/20172/20173/201701020304050Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Genesis LendingDealing with my lender or servicer0.8%98.9%0.4%ClosedClosed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDealing with my lender or servicer0.7%81.6%6.3%9.6%1.9%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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