Capital One Consumer Loan Complaint

Vehicle loan Managing the loan or lease

Capital One Consumer loan department,

Vehicle loan Managing the loan or lease Massachusetts

Purchased a vehicle on -/-/- from - - - , - ( -/-/- - - ) After driving away with car we found that the passenger side window does not work, check engine light came on, air bag light came on, spring on the back side of the drivers seat exposed, we had to push it back in order for no one to get scratched ... signed a loan for over $11000.00, air conditioner does not work. I contacted Dealer on - - and I am still waiting for the repairs to be made. The dealership continues to put us off, does not return calls, passes me around to different point people. No one in the dealership seems able to take care of our concerns. Please can you help, we are running out of time for the lemon law to apply and I am in need of a vehicle for my family. Thank you for your attention to this matter. -

Capital One customer in Massachusetts
May 20, 2015

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with explanation

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
[email protected]
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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