SunTrust Bank Debt Collection Complaint

Cont'd attempts collect debt not owed debt is not mine

SunTrust Bank Debt collection department,

Cont'd attempts collect debt not owed Debt is not mine Maryland

I have reached out to the company. However, they never responded. Unfortunately, I was the victim of identity theft. I have done everything required of me by law to dispute the fraudulent items on my credit report. I sent a letter to Sun Trust '' on -/-/2014 via - certified mail. The company refuses to honor my rights under the FDCPA & the FCRA as a victim of identity theft to remove the fraudulent inquiry that was submitted without my knowledge, consent and/or authorization. Please find attached the notice that was sent out along with the attached certified receipt. Information can be tracked online using referenced information. Thank you for you time and attention regarding the matter.

SunTrust Bank customer in Maryland
May 19, 2015

* Source: CFPB Complaint Database

SunTrust Bank response to complaint:
Closed with explanation

Created with Highcharts 4.2.3SunTrust BankComplaint HistoryComplaints7/20138/201310/201312/20131/20142/20143/20144/20146/201410/201411/20143/20154/20155/20157/20158/201500.511.522.533.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3SunTrust BankCont'd attempts collect debt not owed82.6%13.0%4.3%Closed with explanationClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCont'd attempts collect debt not owed5.0%73.1%1.4%18.3%0.7%1.5%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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