Residential Credit Solutions Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Residential Credit Solutions Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account California

- - - sold our mortgage to Residential Credit Solutions based in - -, Texas, after a 5 year fight in court under Bankruptcy. A modification was done and accepted. The terms and payment schedule was set and agreed to by all. RCS, is coming back now and charging us for what they called un-applied funds which are 2 months of regular payments. I 've submitted documentation showing all payments have been done per the terms. They are threatening us with acceleration to foreclose our mortgage. And they 're not accepting our regular payment. I think they 're practicing unfair business practices since we 're -. We want to work with RCS and resolve this issue and for them to stop the threatening letters. By not accepting our regular payment, I believe they 're forcing us to be even more delinquent by adding more penalties and reporting us being more than 60 days late. Which in my opinion is totally false! ... We need desperate help!

Residential Credit Solutions customer in California
May 19, 2015

* Source: CFPB Complaint Database

Residential Credit Solutions response to complaint:
Closed with explanation

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