Caliber Home Loans, Inc Mortgage Complaint

Caliber Home Loans, Inc Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure Arizona

I had a pay-option ARM loan that was originally with -. This loan was later sold to - - -. My loan was included as part of - class action settlements, once from the state of Arizona and again through the National Mortgage settlement. For 6 years, - - - refused to modify my loan pursuant to the terms of the court ordered settlement. On -/-/- my loan was sold to Caliber Home Loans. I sent copies of all court documents to Caliber and asked them to comply with the court ordered settlement. On - - I received a letter from Caliber stating that Caliber has no affiliation with the defendants referenced in the documents. As such, we are not able to address the matter '' I find it hard to believe that I lost all of my rights under the settlement agreement just because - - - sold the Loan to Caliber. Especially


The transfer of servicing of your mortgage to Caliber will not affect any term or condition of your mortgage '' Caliber refused to provide a single point of contact and I spent many hours on the phone talking to multiple people. I was frequently promised call backs from supervisors and representatives that never occurred. I was told my loan was going to be reviewed by a legal department but it never was. My loan was dual tracked while I was applying for a loan modification in direct violation of the court order. I did submit all required documents to Caliber for a loan modification. I was told by - ( ID # - ) on - - that Caliber had recommended a loan modification to the investor and that they were waiting for the investor to approve it. - also stated that I would be contacted by the manager - ( ID # - ). - never contacted me. On - - I received a call from - ( ID # - ). She informed me that my modification was declined. She stated that no other options would be made available to me and that my home would foreclosure on -/-/-. Due to the dual tracking of my loan I have no time left to dispute the foreclosure which will occur tomorrow.