The Thomas Agency, Inc. Debt Collection Complaint

Cont'd attempts collect debt not owed debt is not mine

The Thomas Agency, Inc. Debt collection department,

Cont'd attempts collect debt not owed Debt is not mine Georgia

I found this company reporting to the credit bureaus that I am in collections on an account. Subsequently, I sent them a letter via certified mail to the address on my credit report same as on the - website but it was returned undeliverable. Thinking this was an error, I re-sent the same letter again double checking the address. Unfortunately, based on me checking the USPS website for delivery confirmation the letter has still not been signed for and appears it is on its way back to me again. It seems that they are rejecting certified mail. It is unfair of them to report things on a persons credit report and then refuse to communicate via mail concerning the debt and how the error can be resolved.

The Thomas Agency, Inc. customer in Georgia
May 18, 2015

* Source: CFPB Complaint Database

The Thomas Agency, Inc. response to complaint:
Closed with explanation

Consumer disputes how The Thomas Agency, Inc. handled their complaint

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