American Honda Finance Corporation Consumer Loan Complaint

Installment loan Problems when you are unable to pay

American Honda Finance Corporation Consumer loan department,

Installment loan Problems when you are unable to pay New York

On - -, - my car was repossessed for defaulting on my contract I signed on - -, -. After my car was repossessed I received a 'notice of right to redeem ' from Honda Financial dated for - -, -, I also received a separate 'notice of our plan to sell property- private ' notice date of - -, however, the notice did not provide a date, time or place for when the vehicle would be sold. The notice indicated that it would be sold sometime after - -. As per New York state laws, I have the right to be notified of the time and place of a public sale and/or of the time after which a private sale you goods will be made. I was not afforded that right to participate in the sale of my vehicle. The last notice I received from them was dated - -, -


Better Business Bureau on - -, - regarding my personal property that was in the vehicle at the time it was repossessed that was withheld from me. I received a response notice and was told by the - - that the recovery agent had a right to charge me a fee for retrieving my personal property after such the property was sold with my vehicle. I had electronics and other valuable items totaling over $7000.00 in the vehicle that has not been accounted for. As per the New York Attorney General office, they did not have a right to refuse me my personal items and charge me a fee to retrieve them, as there was no security interest with them. I am therefore charging the Finance company for the stolen items. The recovery agent did not have a detailed or itemized list of every item in my car and could not account for the items that were in my car.

American Honda Finance Corporation customer in New York
May 19, 2015

* Source: CFPB Complaint Database

American Honda Finance Corporation response to complaint:
Closed with explanation

Consumer disputes how American Honda Finance Corporation handled their complaint

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