Collection Consultants of California Debt Collection Complaint

Medical Cont'd attempts collect debt not owed debt was paid

Collection Consultants of California Debt collection department,

Medical Cont'd attempts collect debt not owed Debt was paid California

Collection Consultants is reporting a collection account on all - credit bureaus illegally. I had a medical bill with a hospital. I had a payment plan with the hospital while I was investigating the charges. I had NEVER gotten a bill that I demanded. I do not believe I owe this. I disagree that I received some services or goods at the hospital. Neither did my insurance company. Nobody ( not the hospital or Collection Consultants ) has been able to provide to me an itemization of the total bill. When I questioned this the hospital sent the bill to Collection Consultants even though I was paying them. They just stopped sending bills then Collection Consultants sent me a letter demanding the payment in full. I called. I told them I was investigating the charges and that I needed them to send me a copy of their HIPPA compliant agreement with the hospital, a copy of their assignment, and an itemization of the bill including anything that I authorized. They never provided this information. They never validated the debt in accordance with the Fair Debt Collection Practices Act. I did pay them only because I did NOT want it to go on my credit and I was assured it would be removed. The representative said at the end of my - payment plan it would be removed from my credit. This did not happen. They deceived me and did not validate it. They have - things I have issue with. 1- I do not believe they followed HIPPA laws. 2- They have reported this to the bureaus when they did not have a legal right do so because they did not validate their legal right to when requested, 3- they used deceptive practices to collect the debt. They promised me it would be removed.

Collection Consultants of California customer in California
May 19, 2015

* Source: CFPB Complaint Database

Collection Consultants of California response to complaint:
Closed with explanation

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