Virtuoso Sourcing Group, LLC. Debt Collection Complaint

Virtuoso Sourcing Group, LLC. Debt collection department,

Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt resulted from identity theft Texas

Virtuoso Agency located in - Colorado. The customer service agent was very rude. I had sent them a police report and other items verifying that it I was a victim of identity theft. The original creditor direct energy cleared the balance realizing it was identity theft. I asked the debt collector to send paperwork to - to clear my name. Virtuoso is reporting that it is in open collections to the credit agencies. The agent was rude and said I am not your friend and I do n't care and I do n't have to help you. All I asked was them to send a letter to - that the account was recalled by - because of fraud. They are reporting to the credit agencies even with the fact that they know its fraudulent debt and wont do anything to clear it.