Ocwen Mortgage Complaint

Ocwen Mortgage department,

Home equity loan or line of credit Loan modification,collection,foreclosure California

My Request for Mortgage Assistance ( RMA ) application was denied due to my loan already reaching its original maturity date ; however I am appealing this decision due to the following Ocwen impediments which got in the way of a timely submission:1 ) No continuity of contact with Ocwen - I 've spoken to - agents and been assigned - Relationship Managers in three months. 2 ) One example of an unnecessary time delay was when I was rescheduled for an appointment 18 days after we got disconnected! 3 ) Received inaccurate and inconsistent information on solutions in a timely manner as well as when and how I could submit the application. The HELOC is on a rental property that is under water '' due to housing values in this area not returning since the great recession and hence no refinancing can be done to recoup the full principle balance ; however, I am still able to make the monthly mortgage payments. 4 ) Ocwen 's inability to receive my RMA submission after being told where to send it and Ocwen 's inability to perform any appropriate follow-up in a timely manner.