PNC Bank Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

PNC Bank Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account California

PNC Mortgage Corp. - returned mortgage payment check. Reason given was funds were incorrectly written. Processing department incorrectly read cent amount and returned payment subjecting payee to late fees and and adverse credit reporting actions.

PNC Bank customer in California
May 17, 2015

* Source: CFPB Complaint Database

PNC Bank response to complaint:
Closed with explanation

Created with Highcharts 4.2.3PNC BankComplaint HistoryComplaints12/20111/20122/20123/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/2015010203040Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3PNC BankLoan servicing, payments, escrow account6.4%76.9%3.4%5.6%1.2%3.6%2.5%0.4%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account0.2%5.8%5.1%1.1%2.3%4.0%80.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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