Genesis Lending Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer

Genesis Lending Student loan department,

Non-federal student loan Dealing with my lender or servicer California

Genesis loan servicing no longer has any correct contact information i can not call them in contact of my loan

Genesis Lending customer in California
May 15, 2015

* Source: CFPB Complaint Database

Genesis Lending response to complaint:
Closed with explanation

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How Genesis Lending handles Dealing with my lender or servicer complaints

Created with Highcharts 4.2.3Genesis LendingComplaint HistoryComplaints1/20143/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201512/20151/20163/20164/20165/20166/20168/20169/201610/20161/20172/20173/201701020304050Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Genesis LendingDealing with my lender or servicer0.8%98.9%0.4%ClosedClosed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDealing with my lender or servicer0.7%81.6%6.3%9.6%1.9%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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