Amex Credit card department,
American Express charged me a $3.00 - processing fee for an item I purchased from an - company. I was never informed, in advance, that I would be charged this fee and I did n't authorize it. American Express refuses to credit the fee and is insisting that the charge is valid.
Amex customer in New York
May 14, 2015
* Source: CFPB Complaint Database
Amex response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | https://www.americanexpress.com/ |
| Phone | 800-528-4800 |
| Address | P.O.Box 981540 El Paso TX 79998 |
| Amex | |
| Amex |
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