First Associates Loan Servicing LLC Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer

First Associates Loan Servicing LLC Student loan department,

Non-federal student loan Dealing with my lender or servicer New York

I chose to go to - - -. When I applied for my student loans, it happened so quickly that I was n't even sure of what I signed. I was also told that through an - program - credit- I would have some, if not all, of my tuition reimbursed if I kept a grade level above - which I did. That program then magically disappeared once I got in the door. I was told that ny student loans would go to - - and then they would be split between federal loan institutions. That did n't happen. Some of my loan when to - -, and the other part went to - - - a collection agency and private lender. Since they are a private lender, my interest rate is above 10 % and they refuse to work with you on lowering payments. This was a HUGE issue when I graduated. I called and asked when my first payment was due, and was originally told -. a month later I received a call that my loan was in default and I had n't made my first payment that was due in -. I explained that I had called and was told my payments were due in -. They refused to listen to me, or work with me. I ended up owing over $500.00 for my first payment with them because they refused to work with me. I could n't eat for a month because I had no money. This was above and beyond predatory lending on - 's part and on - - ' part.

First Associates Loan Servicing LLC customer in New York
May 13, 2015

* Source: CFPB Complaint Database

First Associates Loan Servicing LLC response to complaint:
Closed with explanation

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