Citibank Money Transfers Complaint

Domestic (US) money transfer Money was not available when promised

Citibank Money transfers department,

Domestic (US) money transfer Money was not available when promised New York

I deposited a check for $50000.00 drawn on a - bank into my Citibank HELOC on Thursday morning, - -. Today the local Citibank branch manager told me that the funds would not be available to draw until Saturday - - - - from the day the money was deposited.

Citibank customer in New York
May 12, 2015

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

Created with Highcharts 4.2.3CitibankComplaint HistoryComplaints5/20136/20137/20138/201310/20131/20143/20145/20146/20147/20149/201410/20141/20152/20154/20155/20151/20169/201610/20161/201701234Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3CitibankMoney was not available when promised96.3%3.7%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageMoney was not available when promised1.2%75.8%14.4%6.1%1.4%1.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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