Credit Protection Association, L.P. Debt Collection Complaint

Other (phone, health club, etc.) Cont'd attempts collect debt not owed debt was paid

Credit Protection Association, L.P. Debt collection department,

Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt was paid Virginia

After being a customer of - for TV ( $ -/month ) for 5 or more years, I became so frustrated with lousy reception and the need to change boxes or have a technician come to the house so often, that when a service person called after a weekend in -/-/- if we had called over the day or two before that I told him that as of that time we were discontinuing service with -. I figured that at most we had received 5 days of 31 possible days of service that month, and I sent - a check for 5 of 31 days billing, totalling $14.00. This check was cashed by -, but I was billed until -, - Furthermore, I called - to pick up their equipment. No one came to the house, and after the - call they sent a postage paid box for me to mail by - their equipment. They received it, and the mailing took place in the -/-/-. I never received any receipt for this. In addition, I have receipts for equipment loaned or rented to me by - back to -/-/-. I received bills from - through -/-/-, and on -/-/-

on -/-/-. On a phone call of -/-/- a woman asked if - - sent the cable box and equipment. I told her of my letters of -/-/- and -/-/- to - setting out my position and verifying that I 'd sent the equipment as they requested. I spoke on -/-/- to a representative of the credit agency and told her that when a human being from - contacted me, I 'd be glad to communicate with him/her. As far as I know the credit agency has a copy of my original letter of -/-/- to -. The last printed claim against me for this bill from the collection agency was postmarked - -. I have not opened all the printed notices, but adjustments were made, and I am said to owe - $220.00. I have had up to - calls a day from the agency. Most I do not answer. A recording asks me to verify who I am, and says what the matter is, gives me a reference # and their - phone #. From my standpoint the calls are a type of harrassment. Furthermore, - billed me through -/-/-, then adjusted a bill or -, saying that I had had no service since - -. In the meantime their monthly bills had increased. I am asking if you think I am being harrassed. I shall be happy to print out my message to you and send it to -. Thank you.

Credit Protection Association, L.P. customer in Virginia
May 09, 2015

* Source: CFPB Complaint Database

Credit Protection Association, L.P. response to complaint:
Closed with non-monetary relief

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Contact Credit Protection Association, L.P.
[email protected]
13355 Noel Road, 21st Floor
Dallas TX 75240

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