Portfolio Recovery Associates, Inc. Consumer Loan Complaint

Installment loan Problems when you are unable to pay

Portfolio Recovery Associates, Inc. Consumer loan department,

Installment loan Problems when you are unable to pay Georgia

I became ill in a few years ago and had to take off work. Eventually, I had to file for bankruptcy by - -. PRA Receivables Management , LLC aka Portfolio Recovery Associates , LLC was - of my creditors to file a claim for payment. This payment was for an automobile, - Chrysler Pacifica. The scheduled amount of the vehicle was $15000.00. The collateral value was $9000.00. This amount was satisfied through the bankruptcy by - -, - including the interest amount of $530.00. The total sum of $9.00, -. Additionally, this company filed for an unsecured payment of $7.00. In which, I have paid $2700.00 of the unsecured amount. Last week, I decided to voluntarily dismiss my bankruptcy case and was advised to call the collection agency ( Portfolio Recovery Associates , LLC ) to request my vehicle title because the amount of collateral value for the vehicle had been satisfied. I spoke with - young men. The - person I spoke with was named - and the - person 's name was -. I asked if i


if I decided to dismiss my bankruptcy case I would still have to pay the unsecured debt or they would come and repossess my vehicle without any warning. '' Furthermore, I explained to - that the vehicle had been involved in an accident from some guys robbing a jewelry store and fleeing from the police. They had been caught, but had no means to repair my vehicle. I was not willing to charge the damage to my insurance company because it would cause my monthly insurance payments to increase. I also told him that the vehicle had been inoperable most of the time over the last four years. He stated that the value of the vehicle was not much due to the condition and other circumstances that involved the body of the automobile. Nevertheless, he was adamant about me paying more money although the vehicle was not worth what the company was asking me to continue paying. I explained that I was not satisfied with his explanation and wanted to escalate my call to his superior. A man named - came on the line and basically stated the same thing, but worded his remarks a little differently. Again, I expressed my lack of satisfaction in dealing this company trying to retrieve my vehicle title. I explained to - that I did not think I would get any resolve by trying to directly communicate with management of this business and I was going to seek outside intervention to assist me in resolving my dilemma.

Portfolio Recovery Associates, Inc. customer in Georgia
May 02, 2015

* Source: CFPB Complaint Database

Portfolio Recovery Associates, Inc. response to complaint:
Closed with explanation

Consumer disputes how Portfolio Recovery Associates, Inc. handled their complaint

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Contact Portfolio Recovery Associates, Inc.

http://www.portfoliorecovery.com/
(757) 519-9300
[email protected]
120 Corporate Boulevard
Norfolk VA 23502
Portfolio Recovery Associates, Inc.

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