TransUnion Credit Reporting Complaint

Credit monitoring or identity protection problem with fraud alerts

TransUnion Credit reporting department,

Credit monitoring or identity protection Problem with fraud alerts New York

Dear CFPB, I am having a problem with accessing my credit. I 've applied for - ( - ) credit cards from -. In - 2015, I was denied and the reasons for their decision was credit bureau information missing or unavailable. I made a complaint to Transunion and they gave a response that was somewhat satisfactory. They explained that a initial fraud alert was placed on - - 's credit file. I then resubmitted the same application a month later and was denied for the same reason. I spoke with a supervision in the application dept. on -/-/15 at approx. - and it was suggested to me to contact the CRA and get the initial fraud alert removed because they are not able to see items in - - 'S credit file.

TransUnion customer in New York
May 02, 2015

* Source: CFPB Complaint Database

TransUnion response to complaint:
Closed with explanation

Consumer disputes how TransUnion handled their complaint

Created with Highcharts 4.2.3TransUnionComplaint HistoryComplaints10/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/2016010203040Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3TransUnionCredit monitoring or identity protection0.2%71.9%9.1%17.9%0.9%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit monitoring or identity protection0.0%18.4%0.1%14.6%65.5%1.2%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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