GE Capital Retail Credit Card Complaint

Payoff process

GE Capital Retail Credit card department,

Payoff process California

I was - of Synchrony Bank 's victims in the recent class action lawsuit. In - 2015, Synchrony credited my account with respect to the terms of the class action suit. I was left with a small outstanding balance. I called Synchrony to determine the exact payoff amount ( $38.00 ), and paid it the same day, leaving me with a zero balance. On - -, 2015, Synchrony made an unauthorized debit from my bank account ( - - ) of $11.00. I called Synchrony yesterday to determine what had happened and to get them to return my money. They refused. Despite having lost the class action lawsuit, Synchrony is continuing to defraud their customers.

GE Capital Retail customer in California
May 01, 2015

* Source: CFPB Complaint Database

GE Capital Retail response to complaint:
Closed with explanation

Consumer disputes how GE Capital Retail handled their complaint

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Contact GE Capital Retail

https://www.synchronyfinancial.com/
866-419-4096
950 Forrer Blvd 
Kettering, OH 45420
GE Capital Retail
GE Capital Retail

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