Duvera Billing Services, LLC Payday Loan Complaint

Charged fees or interest I didn't expect

Duvera Billing Services, LLC Payday loan department,

Charged fees or interest I didn't expect Arizona

I applied to have a loan from a company named Duvera Financial so I can paid for my Truck transmission repair for the amount of $1500.00 in -/-/-. I assume they told me 3 months without interest, but I undestood - month without interest so I gave my - - - account number and they withdrawn the monthly payments from - to - - for the amount of $280.00 each payment. So when I made the - payment I found out that I was only - month without interest not - months so I asked for the amount to pay off the debt and they told me $1000.00. I asked my daughter to lend me a credit card to payoff and I did it on - - for the amount of $1000.00. Days later my daughter forgot about the payment and asked the bank for more info about this company, but they never retained/stooped the payment but they only asked more information to this company ( - ). In this time ( -/-/- ) - - deposited a temporary sum of $1000.00 in my daughter 's account while they investigated the issue.That is the moment - called me and said


they told us they needed more time and they promised they will return the money by the end of -. In - we claimed - - to proceed and return the over-payment of $1000.00 since - never responded to us. In - - - finally returned the amount $1000.00. I received a call from - now saying they are going to send to collection because I owe them the sum of $29000.00 and if I do n't pay them they are going to proceed with the collection process.If I pay them the sum of $290.00 they will send me a letter to cancel the debt.

Duvera Billing Services, LLC customer in Arizona
May 01, 2015

* Source: CFPB Complaint Database

Duvera Billing Services, LLC response to complaint:
Closed with explanation

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