JPMorgan Chase Credit Card Complaint

JPMorgan Chase Credit card department,

Late fee Virginia

This is a written dispute regarding a previous credit card and private school account that reported me 30-days past due for one month 's charges. My recent credit bureau score report labeled 'Account 30 days past due ' that I am requesting to be reviewed and expunged. I had previously contacted the company directly without success, as well as having reported this exact complaint to - but no action was performed. Chase Bank USA : 30 days past due in - 2012. This was a standard credit card account through - -. I was scheduled to receive electronic statements monthly ; unfortunately, I would not receive the emails as scheduled, having happened multiple times while my account was active. I spoke with customer service regarding this on multiple occasions, having been assured any glitch was rectified, of course them deferring the blame to me for simply disregarding the email or not be responsible, which I then argued to review my history of payments. Upon realizing I was overdue, I immediately paid the total charges, in turn they reimbursed me the $25.00 late fee. I have copies of the - and - statements representing this. I have since closed the account due to not wanting to deal with what I believe is deliberate maneuvering.