Blackhawk Network Holdings Inc. Prepaid Card Complaint

General purpose card Fraud or scam

Blackhawk Network Holdings Inc. Prepaid card department,

General purpose card Fraud or scam California

Filed against : Reloadit- - - - CA -Complaint Description : Theft of Money - $900.00 total. $500.00 in Reloadit 'Safe ' and $500.00 on Reloadit card that I can not load to 'safe '. Claimed Tech Difficulties -/-/2015 - purchased - reloadit cards for a total of $1400.00 ( $500.00, $500.00, $400.00 ) - After delay of having to try - times to verify my card ( which had already been verified weeks ago ) Both cards for $500.00 each finally loaded to my 'safe ' I was able to load only $500.00 to my netspend card. When I tried to reload the remaining $500.00 in my safe ... I get the error experiencing technical difficulties, please try again later. The card for $400.00 will not even load to my 'Safe ' - system says ... you reached your max of $1000.00 for the day. -/-/2015 - still same thing ... can not get my money which I am critically in need of.


Called - and I can load up to $2500.00 on that card so just another game by Reloadit to steal my $.00 In same call with Reloadit.com - asked why I can not load my other card for $400.00 to my safe '', they said you can not load more than $ 1K a day .... Well I loaded $ 1K a few days ago and have tried to load my $400.00 repack card everday, since with no luck. Also getting technical difficulties message which we know if fake ... The customer service person said ... let me go and check on that then never came back on line .... Instead got some cryptic message that meant nothing to anyone and then I was hung up on!

Blackhawk Network Holdings Inc. customer in California
Apr 30, 2015

* Source: CFPB Complaint Database

Blackhawk Network Holdings Inc. response to complaint:
Closed with explanation

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