Wells Fargo Credit Card Complaint

Wells Fargo Credit card department,

Cash advance Arizona

Re : Wells Fargo Credit Card On - I made a payment of - on my account but realized I had done a cash advance in error. Immediately noticing my mistake I called the bank and talked to someone in the checking dept. who made the payment for me. She the transferred me to the credit card dept and the gal told me she would reverse the transaction. On - I looked at my account and the reverseal was not made. I called the credit card dept again and spke to another gal who said she would reverse the transaction, instead she reversed the payment in error. On - I again called the credit card dept and spoke with a supervisor named - and asked me to call back again when the deposit posted to my checking account and all the fees and reversals would be adjusted, On - I checked my account and now had a late payment of $15.00 and called again. - told me to make the payment and then call back when is was made and all the adjustments would be done. I believe I have been getting the run around and the bank has ignored my calls and emails. Please help