Pacific Union Financial, LLC Mortgage Complaint

VA mortgage Loan servicing, payments, escrow account

Pacific Union Financial, LLC Mortgage department,

VA mortgage Loan servicing, payments, escrow account Texas

- 2014 I refinanced my VA loan with a VA IRRRL with Pacific Union Financial - however instead of my interest rate going down it went up. The lender then discovered they could not insure the loan with VA, so the made me refinance, although they fired me - 2014. They could not refinance me until -, so they held the loan in their portfolio - and made us pay the higher interest for those 8 mos. In - they paid my escrow from the old loan, collected escrow funds on the HUD and I 've been paying monthly escrow. My current escrow balance is over $10000.00 ( my RE taxes are only $6500.00 annually ). The escrow balance from the old loan was applied to new loan.. and I can not get Pacific Union to release the extra funds.

Pacific Union Financial, LLC customer in Texas
Apr 28, 2015

* Source: CFPB Complaint Database

Pacific Union Financial, LLC response to complaint:
Closed with explanation

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