Union Bank Mortgage Complaint

Union Bank Mortgage department,

Conventional adjustable mortgage (ARM) Application, originator, mortgage broker Texas

In the process of attempting to get a mortgage loan for - people with FICO scores at - and -, we were given the run around in every manner you can imagine. We were operating under a 30 day escrow with a - ARM. The lenders asked for everything in our history you can imagine. I 'm not against them doing their due diligence. They should have been doing it when they were falsifying records and looking the other way. But now along comes an honest buyer with great FICO scores we 've worked hard to attain. They held up the process with day after day after day of hassling us for more and more information that we finally had to stop the process and withdraw our offer. This was because I had to have a place to move to in California since the loan folks had assured me all was fine it was just a few more details. Weeks later, after I turned in our lease termination, they were still asking for information. The final straw was when they started asking for 2014 taxes ( for the - time ) and then asked us to


send us the reports so we could see what did n't match. And honestly a first job out of college from 30 years ago, what bearing does that have on current credit worthiness? They claim it 's all - requirements, but I know that is not the case. It really seems they do n't want to make loans at good rates so they just make it impossible. And now they 've screwed up my credit report by having - mortgage loan credit inquiries made, which do n't go away for 2 years. another way to make us pay '' for just trying to buy a house. FICO says that loan mortgage inquiries are not included in its calculation, yet each of the credit reporting agencies stated that I had too many inquiries on my report that impacted my overall FICO score. Now i have to live with that for two years, or spend a week writing letters to no avail ( I 'm sure ). If this is a country that runs on credit then we are in deep trouble when the only people who can get loans are the ones who do n't pay them back. Please find some way to convince the mortgage companies to be more reasonable in the info they ask for and to remove credit inquiries after 3 months of no loan follow-through. Thank you.