Capital One Credit card department,
I pay all my bills in full every month. I have on numerous occasions failed to recieve my statment from Capital One. When I call Capital One and ask why I do not recieve my bill they tell me I do. I every time pay my bill in full and move forward. They send me to a voicemail in which I leave a message and they never return my call. Very poor customer service which esults in my frustration.
Capital One customer in Texas
Apr 25, 2015
* Source: CFPB Complaint Database
Capital One response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | http://www.capitalone.com/ |
| Phone | (703) 720-1000 |
| [email protected] | |
| Address | 1680 Capital One Dr McLean VA 22102 |
| Capital One | |
| Capital One |
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