Shellpoint Partners, LLC Mortgage Complaint

Shellpoint Partners, LLC Mortgage department,

Conventional fixed mortgage Settlement process and costs Utah

After several years of stalling, Shellpoint Mortgage Servicing finally agreed to execute a deed in lieu of foreclosure. The deed in lieu was recorded on -/-/- and the mortgage satisfaction was recorded on -/-/- by the - County ( NY ) clerk. After several calls and letters to Shellpoint, they are still unwilling to provide documentation that confirms the closure of my account, to correct the information on my credit report or to provide a -for tax purposes. This includes several calls I made requesting a status, and most recently emails on -/-/- & -/-/- and a letter that was sent ( and tracked ) to several recipients on -/-/-.