ResMac Inc. Mortgage Complaint

Other mortgage Loan servicing, payments, escrow account

ResMac Inc. Mortgage department,

Other mortgage Loan servicing, payments, escrow account South Carolina

Loan office has some sort of issue with questions about my loan. Every time I ask details I get unclear answers and push to another time. If I email him my questions about the extra payment plan agreed to, I receive vague answers in red & no contact info for said - party servicer ( - ). - who services my mortgage knows nothing about extra payment plan agreed to. My original mortgage is with Resmac, my servicer is -, the third party whom they have the agreement with is -. It 's a whirlwind of confusion. - - - a - Resmac

ResMac Inc. customer in South Carolina
Apr 22, 2015

* Source: CFPB Complaint Database

ResMac Inc. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3ResMac Inc.Complaint HistoryComplaints4/201500.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3ResMac Inc.Loan servicing, payments, escrow account100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account0.2%5.8%5.1%1.1%2.3%4.0%80.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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