Wells Fargo Credit Card Complaint

Identity theft / Fraud / Embezzlement

Wells Fargo Credit card department,

Identity theft / Fraud / Embezzlement Alabama

I am a victim of identity theft from more than - years ago. Someone tried to open a Wellsfargo Card Services Account in my name which caused an inquiry on my credit report. I have a fraud alert on my credit report stating to not extend credit unless I am contact to approve anyone to view my report. I have disputed this information more than - times and have received - letters asking for information. I have faxed it more than - time and the last representative accepting my personal information over the phone. I received another letter on - -, 2015. I called and spoke with - -, she was very rude and unprofessional and It was discriminating. She would not give me her ID number or connect me with a supervisor. She stated that she did not have an ID number. I was treated unfairly and I have sent them what they needed more than enough times. I want this inquiry removed from my - credit report. It was on - -, 2015. I can be reached at -. Once it it removed I am requesting Wellsfargo to send me something in writing.

Wells Fargo customer in Alabama
Apr 22, 2015

* Source: CFPB Complaint Database

Wells Fargo response to complaint:
Closed with explanation

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http://www.wellsfargo.com/
(866) 249-3302
[email protected]
420 Montgomery St Frnt
San Francisco CA 94104
Wells Fargo
Wells Fargo

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