PNC Bank Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

PNC Bank Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Maryland

Lender is not willing to issue an approval letter which gives the buyer adequate time to close the transaction. Buyer needs 30 days and lender has stated that it will only give 1 week. It is a ridiculous time constraint to close a transaction.

PNC Bank customer in Maryland
Apr 21, 2015

* Source: CFPB Complaint Database

PNC Bank response to complaint:
Closed

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How PNC Bank handles Loan servicing, payments, escrow account complaints

Created with Highcharts 4.2.3PNC BankComplaint HistoryComplaints12/20111/20122/20123/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/2015010203040Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3PNC BankLoan servicing, payments, escrow account6.4%76.9%3.4%5.6%1.2%3.6%2.5%0.4%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account0.2%5.8%5.1%1.1%2.3%4.0%80.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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