Capital One Prepaid Card Complaint

Capital One Prepaid card department,

General purpose card Managing, opening, or closing account Minnesota

My wife opened a prepaid card for me with Capitol One. She accidentally gave them her social instead of mine. We gave them the opening deposit, an automatic payment from our account. When we went to use the card a few months later we found it had been closed, because of the social being wrong. They would not and have not returned the deposit money despite hours on the phone with them.