USAA Savings Mortgage Complaint

VA mortgage Loan servicing, payments, escrow account

USAA Savings Mortgage department,

VA mortgage Loan servicing, payments, escrow account Mississippi

USAA has sent me a check due to overpayment of escrow on my mortgage loan. I deposited the USAA check for - and the check bounced/was an insufficient check and my bank charged me a fee of $22.00 and now USAA has resent me a check for the $21.00 but not the bounced check fee of $22.00. Please contact me concerning this transaction and refund my USAA account with the - for the bounced check fee. I have attached a copy of the reissued check but USAA has not refunded my bounced check fee of $22.00. I notified USAA that I will be responding to the CFPB Consumer Financial Protection Bureau on this action immediately. Thank you. - -

USAA Savings customer in Mississippi
Apr 16, 2015

* Source: CFPB Complaint Database

USAA Savings response to complaint:
Closed with monetary relief

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