Discover Credit Card Complaint

Discover Credit card department,

Bankruptcy Utah

I was not able to make last month 's payment to Discover Card, because I needed to pay my Bankruptcy Attorney. On - - I started to get the collection calls. My bankruptcy attorney advised me not to answer the calls until I could provide them with my case number. My phone number is confirmed in their system, as I have made many calls to them from this same number in the past. Per FDCPA, collection call attempts are limited to - times per week on a verified number. On Thursday - -, I received - call attempts.On Friday - - I received - call attempts. On Saturday - - I received - call attempts. This totaled - call attempts for last week. On Monday the calls continued. On Monday, Tuesday, and Wednesday, I received - call attempts per day - totaling - attempts and the week was n't even over. Additionally, I received - messages, and neither of them included a Mini-Miranda as required by FDCPA. The - message was received on Monday -/-/- -. According to FDCPA, the collector must allow - hours before re-attempting after leaving a message on a verified machine. My full name is provided


was being recorded as well. She advised that Discover Card does not give me permission '' to record the call. I ignored her. She then proceeded to discuss my account details without proper verification, and she did not recite the Mini-Miranda either. I stopped her and advised I had filed bankruptcy. She acted as though she did not believe me. I provided my attorney 's name, attorney 's number, chapter -, and case number. She then continued to try to collect by stating that I 've had an excellent payment history in the past, and that I would have difficulty getting a discharge because my last purchases were as recent as -. I advised her that she would need to speak with my attorney in regards to the matter. She persisted, and tried to convince me that I would have a difficult time filing. I again advised her to contact my attorney. The call was then terminated. Later that evening at - on -/-/- I received a collections email from Discover Card indicating my total balance, my past due amount, and the Mini-Miranda was finally provided. Regardless, I had provided my bankruptcy information - hours prior to this.