VW Credit, Inc Consumer Loan Complaint

Vehicle lease Managing the loan or lease

VW Credit, Inc Consumer loan department,

Vehicle lease Managing the loan or lease California

We made a electronic bill pay through our bank that was incorrect and subsequently overpaid the amount due. When we advised VW Credit of the problem they REFUSED to return our money. Even after being assured by our bank that the funds had cleared, VW refused to return the overpayment. VW can not be trusted. Still have not been repaid for the over payment.

VW Credit, Inc customer in California
Apr 15, 2015

* Source: CFPB Complaint Database

VW Credit, Inc response to complaint:
Closed with explanation

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How VW Credit, Inc handles Managing the loan or lease complaints

Created with Highcharts 4.2.3VW Credit, IncComplaint HistoryComplaints5/20127/20121/20132/20133/20136/20137/20138/20139/201312/20132/20143/20144/20145/20147/20148/201410/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201512/20153/20164/20165/20166/201602468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3VW Credit, IncManaging the loan or lease56.9%19.0%15.5%8.6%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging the loan or lease0.3%8.4%1.4%0.5%1.9%9.2%76.9%1.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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