GE Capital Retail Credit Card Complaint

Identity theft / Fraud / Embezzlement

GE Capital Retail Credit card department,

Identity theft / Fraud / Embezzlement

I cancelled my Amazon.com Store Card about 6 weeks ago via telephone contact. I made purchases from Amazon.com online in -, 2015. I selected Visa for my payment method for each purchase. I just got a bill from Synchrony - for the purchases that I made. Synchrony - is the processor for the Amazon.com Store Card. I contacted Amazon and they told me that-- My Store Card was still active. - That when you have a Store Card no matter what payment type you select the purchase is automatically put on the Store Card. This is called HIJACKING '' and is illegal. I never signed up for an automatic purchase default to the Store Card. I hope the Federal Government deals harshly with Amazon.-

GE Capital Retail customer in
Apr 15, 2015

* Source: CFPB Complaint Database

GE Capital Retail response to complaint:
Closed with explanation

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Contact GE Capital Retail

https://www.synchronyfinancial.com/
866-419-4096
950 Forrer Blvd 
Kettering, OH 45420
GE Capital Retail
GE Capital Retail

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