Patient Accounting Service Center Debt Collection Complaint

Patient Accounting Service Center Debt collection department,

Other (phone, health club, etc.) False statements or representation Attempted to collect wrong amount California

In -, I took my Daughter to - Hospital - -. I did not receive a bill for her visit until -. I called and disputed that the amount had not been properly reduced per my agreed insurance plan- - - I was told the amount was correct for -, but - told me it was incorrect and should be -. Mercy told me to dispute with -. i did and thankfully - was able to help me and I later received a bill form - in the amount of -. I asked to set up a payment plan and was told i could do so, but never received the paperwork. In - I received a debt collection notice from ARSTRAT. I contacted ARSTRAT and they refused to provided validation of the debt. All they woulod tell me was that it was - -. They claimed that the debt was valid because they sent it. They would not provide any information or a contact at - to verify the debt. ARSTRAT also misrepresented the amount I owe. They told me on the phone that it was -. This is not the amount - was seeking. They told me that - sent this amount to ARSTRAT and that is the amount I owe. They then proceeded to give me a fake - Phone Number. I spoke with - and -, out of the - ARSTRAT office.