Great Lakes Student Loan Complaint

Great Lakes Student loan department,

Non-federal student loan Can't repay my loan Texas

I am trying my hardest to keep this - loan account and not behind - I make payments monthly, unable to always make the full payment as I am also making payments on my other private loan accounts. - is telling me there is NOTHING - NOT ANYTHING they can do to help me out at all with lowering these monthly payments. I have called - of times and spoken to nearly every department and explained my situation and have gotten nowhere. I am told over and over again that because it is a private loan, they ca n't do anything about it. From my understanding, - - - actually owns the loan and - is the organization managing it. The loan information all comes from -.