TransUnion Credit Reporting Complaint

Credit monitoring or identity protection billing dispute

TransUnion Credit reporting department,

Credit monitoring or identity protection Billing dispute Missouri

Please see complaint # - for a more detailed explanation. I am submitting this to formally file a complaint for Transunion. On - -, 2015 I accessed the Transunion web site to obtain a free copy of my credit report. I agreed to be charged $1.00 for the report even though it should be provided for free. On - -, 2015 I was charged $17.00 by Transunion. I contacted them to discover that I had apparently signed up for their credit monitoring service. I asked them to cancel it immediately and to reverse the charges. They did not reverse the charge but I am disputing the charge through my credit card company. Transunion engages in highly deceptive practices and consumers should be wary of accessing their web sit and certainly their services.

TransUnion customer in Missouri
Apr 11, 2015

* Source: CFPB Complaint Database

TransUnion response to complaint:
Closed with non-monetary relief

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