Coastal Credit, LLC Consumer Loan Complaint

Vehicle loan Problems when you are unable to pay

Coastal Credit, LLC Consumer loan department,

Vehicle loan Problems when you are unable to pay Michigan

On -/-/2015 at - a voice mail was left on my phone - - - - from - - - ext -. The person on the phone advised she was calling to speak with - - - my step daughter ) regarding an auto loan with their company. She also said that this is a pretty serious situation that requires her immediate attention. My voice mail gives my name, not - 's. Immediately after she called my cell number, she called my husband 's cell ( - - ). She advised him that that - was behind on an auto loan and that legal proceedings had been started against her. In both instances this woman ( her name is - - ) disclosed information to a third party, she advised legal proceedings were taking place when in fact they ca n't be as - does not have a loan with them. I returned the call to the phone number listed on my caller id ( - ) and asked for extension -. - - answered and advised me that she had spoke to my daughter. I then asked her if she was aware of the FDCPA and she said yes.


- violations and possibly more. We are also aware that they contacted - 's mother - - - - on her cell phone with the same information. I do have the recording of the phone message on my phone if it is needed. I also find it interesting that when I called the company - - could not find the information immediately and made the comment that it was under the last name of - ( - 's former married name ) but when she left the message on my phone and also when she spoke with my husband she used the correct name of -. Please be advised that no one in my family owes a debt to this company.

Coastal Credit, LLC customer in Michigan
Apr 09, 2015

* Source: CFPB Complaint Database

Coastal Credit, LLC response to complaint:
Closed with explanation

Consumer disputes how Coastal Credit, LLC handled their complaint

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