Statebridge Company Mortgage Complaint

Statebridge Company Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Texas

Hello, I changed Homeowner insurance companies in -, 2015. My insurance company ( - ) and I both called the insurance company on a conference call to inform my mortgage company ( Statebridge Company, LLC ) about the change. The person took the information and changed it in the computer as - gave them the updated information. I received a letter in -, 2015 from the previous insurance company stating they received a check, however the policy had been canceled and the check was being returned to Statebridge. Both - and myself have made several calls to Statebridge and - - -. Apparently Statebridge contract out their insurance service to - - -. I called - - -. on Tuesday, - -, 2015 and was told I had to fax over the cancellation later from the previous insurance company. As of today is - -, 2015, I do not have any homeowner 's insurance on my home. I also received a letter from Statebridge on Monday, - -, 2015, stating that Statebridge was going to do force placement insurance on my home. They have all my insurance information, therefore why would they send me a letter stating I do n't have insurance? This entire situation has taken a toll on me and I am very frustrated with the lack of communication between Statebridge Company, LLC and the - - -. company they have contracted to send out their insurance payments.