PMAB, LLC Debt Collection Complaint

Other (phone, health club, etc.) Cont'd attempts collect debt not owed debt was paid

PMAB, LLC Debt collection department,

Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt was paid North Carolina

About 4 years ago I went the - - - - for a - issue. A portion of the visit was not covered by my insurance. I paid the bill I was sent to the address I had on file. I sent the final payment of $37.00 on -/-/-. Unbeknownst to me, the - company had changed collection firms and I was supposedly sent a bill with a different address for remittance. I did n't learn any of this until nearly -/-/- when I started getting phone calls at all hours of the day and night 7 days a week from - in -, NC. I sent them faxes of my cashed check showing I had paid. They said I had to contact a company in CA ( the - - - -?? ) which I did. They were rude and told me I had obviously paid the wrong people. I paid - - and they cashed the check. I suggested that they should be collecting from - not me. Well ... the calls stopped for awhile but they circle around again for several weeks at a time. In my humble opinion they could have written this off 3 years ago - or better yet corrected their records as I DID pay the bill - and saved a lot more money. I no longer answer the robot calls and I do not answer the real person '' calls as they do not listen when I provide them proof that I 've paid. It 's extremely annoying. I have moved since this all started and I am not sure I can put my hands on the original documents anymore. BTW - I NEVER received a past due statement except for the - I ignored because I had already paid the bill. I NEVER received any communication from -, the - - - or anyone else until that - phone call in -/-/-.

PMAB, LLC customer in North Carolina
Apr 09, 2015

* Source: CFPB Complaint Database

PMAB, LLC response to complaint:
Closed with explanation

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