Arvest Bank Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account

Arvest Bank Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account Georgia

Central Mortgage Company charged a late fee that should not have been charged. They have done this several times on my online bill pay.

Arvest Bank customer in Georgia
Apr 08, 2015

* Source: CFPB Complaint Database

Arvest Bank response to complaint:
Closed with explanation

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How Arvest Bank handles Loan servicing, payments, escrow account complaints

Created with Highcharts 4.2.3Arvest BankComplaint HistoryComplaints12/20111/20123/20124/20125/20126/20127/20128/20129/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20143/20144/20145/20146/20148/20149/201410/20141/20152/20153/20154/20155/20156/20157/20158/20159/201511/20152/20163/20164/20165/20166/201612/2016012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Arvest BankLoan servicing, payments, escrow account88.4%1.2%3.5%7.0%Closed with explanationClosed with monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account0.2%5.8%5.1%1.1%2.3%4.0%80.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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