Capital One Credit Card Complaint

Unsolicited issuance of credit card

Capital One Credit card department,

Unsolicited issuance of credit card New York

Capital One Bank sent me - credit cards under my account, - for me and - for my spouse. The card for my wife was never activated and never used. My wife has her own card with Capital One. Capital One creates a - account for her and sends her a credit card directly without notice to me. Thus, she has - credit cards from Capital One : - of her own and - to me. She incurs - charges totaling $400.00 on the - card I know nothing about. -, How can Capital One hold me responsible for her charges on a card I never authorized or had any knowledge of?

Capital One customer in New York
Apr 08, 2015

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Capital OneComplaint HistoryComplaints12/20111/20122/20123/20124/20125/20126/20127/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20157/20158/201510/201511/201512/20152/20164/20165/20166/20168/20169/201611/20160246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Capital OneUnsolicited issuance of credit card0.7%60.1%9.1%17.5%3.5%9.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageUnsolicited issuance of credit card0.8%57.8%11.4%22.2%1.9%5.4%0.3%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
richard.fairbank@capitalone.com
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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