GE Capital Retail Credit Card Complaint

Credit card protection / Debt protection

GE Capital Retail Credit card department,

Credit card protection / Debt protection Missouri

I made a credit card payment for - and Synchrony Financial received it on the last day of their - cycle ( I made an early payment ) and they now say I did n't make a - payment at all and they are charging me late payment '' fees and my minimum payment has gone from $67.00 to $160.00. I have contacted them - times in the last - days and they removed - late fee and said that is all they can do. So my minimum payment went from $200.00 to $160.00. This is all because they received an early payment.

GE Capital Retail customer in Missouri
Apr 07, 2015

* Source: CFPB Complaint Database

GE Capital Retail response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3GE Capital RetailComplaint HistoryComplaints12/20111/20122/20123/20124/20125/20126/20127/20128/201210/201211/20121/20132/20133/20134/20135/20136/20137/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20150246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3GE Capital RetailCredit card protection / Debt protection43.0%28.9%13.3%9.6%5.2%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit card protection / Debt protection0.2%7.8%6.7%5.5%0.4%26.6%52.4%0.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact GE Capital Retail

https://www.synchronyfinancial.com/
866-419-4096
950 Forrer Blvd 
Kettering, OH 45420
GE Capital Retail
GE Capital Retail

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