Comerica Credit Card Complaint

Identity theft / Fraud / Embezzlement

Comerica Credit card department,

Identity theft / Fraud / Embezzlement California

My name is - - -, I live at - - - -, CA. ( - ) - - DOB : -/-/-. Before my Deposit of $380.00 on -/-/- my Direct Express Debit Card Number was stolen, & How I do n't know. But before -, CA.time, some one went to a TARGET STORE in -, CA. & charged $390.00, at - ''. It 's - miles -, & I do n't Drive & never have. I had the the card that Direct Express gave me at least 2 yr's.I called -/-/- & told them the # on my card was stolen & a fake card was used at the Target Store in - CA.. They scent me a new card & new # on the card. On -/-/-, I called Direct Express & Reported I had a Police 'Case # - from - - Sheriff. I called again on -/-/-, they asked a lot of? 's & was to send me an ( - ). They never did send it, &


-/-/- & they told me it was the Direct Express problem, they should return those STOLEN FUNDS '' to my Debit Card for persons who do n't have a bank account, as Social Security was stopping sending paper Checks to persons on -, or -. This Comerica Bank & - - are not doing nothing to give my Stolen Funds from my Direct Express Debit Card, which the are Insured by - & all US Banking Laws to protect the Seniors who are - & use what Social Secutity gives us to receive - or - Funds Please make them, Please, Please Help me. My Husband - has - was to stop this type of Stolen Debit Card Numbers, 1. Have a Photo taken at Social Security Office & send to Drect Express. 2. When using the card at a retailer as a charge & using the Master Card, have that card number return to the sells person mechine a name that that Card # was given to & it must match the name on the Debit Card & there Photo on the Debit Card & match the State ID or Drivers License with Photo. 3. In put the gold digatal Item used on some newer Cards instead of the mig. strip on the back. Please help me get my STOLEN FUNDS '' BACK in my account befor I DIE. Yours truly - - -.

Comerica customer in California
Apr 06, 2015

* Source: CFPB Complaint Database

Comerica response to complaint:
Closed with explanation

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