Navient Debt Collection Complaint

Non-federal student loan Improper contact or sharing of info talked to a third party about my debt

Navient Debt collection department,

Non-federal student loan Improper contact or sharing of info Talked to a third party about my debt California

I have a student loan consolidation in progress with -. In the meantime General Revenue Corporation who handled my - loan for -, has begun to contact friends and family other than the - references i put on the loan when i borrowed it, and they also call me several times a day. When the carrier adds this loan to my consolidation, it will close out, and I still have - months to do so. I have informed both GRC and - of this. - is not giving me trouble. GRC is. I do not know how they are getting contact information for my friends and family.

Navient customer in California
Apr 02, 2015

* Source: CFPB Complaint Database

Navient response to complaint:
Closed with explanation

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http://www.navient.com/
(302) 283-8000
123 S Justison St Ste 300
Wilmington DE 19801
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