KeyBank NA Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer

KeyBank NA Student loan department,

Non-federal student loan Dealing with my lender or servicer North Carolina

In 2004, I took out a student loan through Key Bank, for - University. After - getting a job, I made payments ( an occasional forbearance or college coursework default ) for about 4 years. Then, after losing a job and becoming late on some payments after -, they suggested I put my loan in my last economic hardship forbearance around - ( 6 months of no payment ) I agreed. The next month I got another bill. They said they back dated my forbearance and I still would need me to pay for the rest of the loan, monthly, starting the same month I applied for my forbearance. I knew I had been taken advantage of but could not do anything. They called reguarly for another month for money ( that I didnt have since being placed on unemployment ) and after not having a payment said they were going to charge it off, unless I came up with 10,000 dollars. They hit my credit report the whole time and have since then put the charge off date as late as possible to stay on my credit report as long as they can ( I diputed them and have to write each agency to update information ). The money I paid did n't account for anything, the last of my - forbearances did not count and from the time they said it was charged off to the date on my credit report was wrong. For the past 2-3 years it has hurt my credit and will continue too, for - more. I - when I was -, had - okay job, from college, that did n't fit, now, I am -, trying to be a -, that at -, will not have a chance at a house, business or car loan for at least a half of a decade!

KeyBank NA customer in North Carolina
Apr 02, 2015

* Source: CFPB Complaint Database

KeyBank NA response to complaint:
Closed with explanation

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